Phonelum
Phonelum hearing aids resting in an open gold charging case

OTC hearing aids for adults 18+

Hear more.
Live clearly.

Professional hearing technology you set up at home. A 6nm AI hearing chip, 96–108 processing channels and real-time noise reduction — fitted to your own hearing in minutes, no clinic visit required.

16 hours on a charge IP68 water resistant Free lifetime remote fitting

FDA Registered
Establishment Registration & Device Listing
ISO 13485
Medical device quality management system
IP68
Dust-tight and water-resistant
12+ Patents
Chinese invention patents held

Why Phonelum

Built by hearing engineers, not accessory makers

Phonelum is the US-market version of a hearing aid that has already been through a year of sales and tens of thousands of users in China. It is designed and manufactured by Shenzhen eartech Technology — a National High-Tech Enterprise whose technology originates from Tsinghua University and which builds nothing but intelligent hearing aids.

  • 6nm BES2800 AI hearing chip — the same class of silicon used in premium prescription brands
  • Proprietary JI AI hearing algorithm, explainable and continuously improved
  • Clinical work with Beijing Tongren Hospital and Peking University Shenzhen Hospital
  • ISO 13485 certified manufacturing, 12+ Chinese invention patents

About the company

Close-up of the Phonelum AI hearing chip on a circuit board

What you get

Six things that make the difference

Every one of these is standard. There is no premium tier that unlocks the features you actually need.

Hear speech, not noise

AI neural-network noise reduction of roughly 20 dB lifts voices out of restaurant clatter, traffic and television chatter — automatically, without you reaching for a control.

Fit them yourself, at home

Take a guided hearing check on your phone and the app builds your fitting from the results. No appointment, no waiting room, no dispensing fee.

Help from anywhere

Your adult children can adjust your settings remotely from their own phone, and our hearing specialists can fine-tune your fitting one-to-one — free, for the life of the device.

Wear them all day

An IP68 rating shrugs off sweat and rain. The ultra-light RIC shell sits behind the ear with S/M/L domes included, so they stay comfortable from breakfast to bedtime.

Bluetooth that behaves

Take calls and stream music or TV audio straight to both ears. Speech-to-text turns what people say into live captions on your phone when the room is simply too loud.

Charge and forget

About 16 hours of use per charge, and the pocketable Type-C case holds several more. Drop them in and they switch off by themselves; lift them out and they are ready.

The OTC difference

Clinic-grade hearing, without the clinic-grade price

Traditional prescription hearing aids are sold through clinics, and the fitting appointments, dispensing fees and retail markup are all in the sticker price. Phonelum sells direct, fits through the app, and hands the saving to you.

Traditional prescription pair

$6,000

Typical US clinic price, including fitting appointments

Phonelum OTC system

$549

A pair, charging case, domes and lifetime remote fitting included

Prices shown for comparison only and may change. Phonelum is not a substitute for a full audiological evaluation.

How it works

Hearing help, in an afternoon

From opening the box to a fitting tuned to your own ears — most people are done before the kettle boils twice.

  1. Unbox and pair

    Your pair arrives factory-matched for left and right. Install the Phonelum app, open the case, and both hearing aids pair at once.

  2. Check your hearing

    The in-app hearing check walks you through tones at each frequency in a quiet room. It takes a few minutes and you can redo it whenever you like.

  3. Wear, adjust, live

    Your fitting is applied automatically. Nudge the volume or switch modes yourself, or book a free remote session and let a specialist do it for you.

People using the Phonelum app, watching TV and charging the case overnight

The range

Two power levels, one simple system

Phonelum Luma Pro hearing aids with black charging case and the app on a phone
Flagship

Phonelum Luma Pro

The model most people should buy. Rechargeable RIC hearing aids with 96–108 channels of AI noise reduction, Bluetooth 5.4 streaming, IP68 protection and about 16 hours per charge. Recommended for mild to moderate hearing loss.

Full specifications
Phonelum hearing aids in a black charging case beside the retail box
Higher power

Phonelum Luma Pro Max

The same electronics and the same app, with more amplification on tap for moderate to moderately-severe hearing loss. Available as a single unit or as a factory-matched pair.

Ask about availability

See all products

Four friends standing together watching a match on television
Conversation in a loud room is the hardest thing hearing aids are asked to do. It is what we tune for first.

Common questions

Before you buy

Are Phonelum hearing aids FDA-registered? Do they have 510(k) clearance?

Phonelum hearing aids have completed FDA Establishment Registration and Device Listing, and comply with FDA OTC (over-the-counter) hearing aid regulations.

  • No 510(k) required. OTC hearing aids for adults 18+ with mild to moderate hearing loss do not require 510(k) premarket notification.
  • Our labelling and packaging follow FDA OTC identification requirements.
  • Phonelum devices are legally sold as OTC hearing aids in the United States.

This is the same regulatory pathway used by Jabra Enhance, Eargo, Elehear and other OTC hearing aid brands — just as over-the-counter medications follow a different path from prescription drugs.

Who are Phonelum hearing aids suitable for?

Phonelum hearing aids are designed for adults aged 18 and older with mild to moderate sensorineural hearing loss. They are particularly effective for:

  • Age-related hearing loss (presbycusis) — the most common type
  • High-frequency hearing loss — difficulty with consonants such as s, f, th and sh, especially in noise
  • Hearing thresholds of roughly 25–70 dB HL between 250 Hz and 8 kHz

They are not suitable for:

  • Severe to profound hearing loss (> 90 dB HL) — please consult an audiologist
  • Conductive hearing loss — please see an ENT doctor
  • Sudden hearing loss — seek immediate medical attention
  • Children under 18

You can check your suitability with the free hearing test in the Phonelum app. For a comprehensive evaluation we still recommend an audiogram from a hearing care professional.

Should I wear one hearing aid or two?

If you have hearing loss in both ears, we strongly recommend wearing two:

  • Sound localisation. One ear alone cannot tell you where a sound came from — which matters when crossing streets or driving.
  • Speech in noise. Two ears improve comprehension by 30–50% in noisy environments.
  • Auditory deprivation. The unaided ear's pathways deteriorate over time — use it or lose it.
  • Natural stereo. Music, television and conversation sound fuller with two.
  • Less effort. The brain processes binaural sound more efficiently, so listening is less tiring.

If budget is a concern, start with the worse ear and add the second later. Phonelum supports single and dual purchases, and pairs are factory-matched for synchronisation.

Are Phonelum devices real hearing aids, or just amplifiers?

Phonelum devices are real, FDA-registered medical-grade hearing aids — not PSAPs (Personal Sound Amplification Products). The differences matter:

  • Phonelum compensates for your specific hearing loss based on your hearing test results. PSAPs simply amplify every sound equally.
  • Phonelum uses 96–108 channel professional hearing aid chips (6nm BES2800). PSAPs use generic audio amplifier chips.
  • Phonelum can be programmed remotely by a hearing specialist. PSAPs have no fitting capability.
  • Phonelum includes AI noise reduction, feedback cancellation and speech enhancement. PSAPs lack these.

Using a simple amplifier for hearing loss can actually damage your residual hearing, by over-amplifying the sounds you already hear normally.

Read the full hearing guide

Ready to hear the joy again?

Read the full specifications, or write to us and we will help you work out whether Phonelum is right for your hearing.